For my day job, I spend a lot of the time on various calls throughout the day. I could be talking with a client, I could be talking with my coworkers, or I could simply be listening in on a call. No matter the flavor, I’m on the phone a lot.
During my (endless) hours on the phone, I sometimes forget that not everyone’s jobs require them to be on the phone as much as mine does. And thus, I forget that how to take a conference call is not a skill everyone automatically has.
Good news! I’ve decided to share the wealth! Regardless if you are on the phone constantly, occasionally or never while at work, the following tips on how to take a conference call should serve you well.